Initial ISO certifications all done!

Last ISO update for a while from us, as that completes our target standards! Ian was visibly happy (photo on application!) to receive our final certification – ISO 27001:2013.

ISO 27001 requires documented and tested procedures around information security. We’re a techie team at heart so some of these came fairly easily! As IT people, items like DR, backup management, supplier confidentiality and user access management have been on our plates for many years already.

As with the other ISO certs we’ve received this year, being a “young” firm helps a lot. Using cloud-based technologies for example, not around when older firms started up, greatly simplifies off-site operations!

So now to work – less exciting, but at least as important as receiving certification itself – maintaining and developing the systems ready for renewal next year.

Getting up to speed with Advanced Collaboration Architecture

Not content with just Cisco Select Partner status, we’ve been back to the books, courses, and e-learning sites to take things a lot further!

We are now aiming for the Advanced Collaboration Architecture Specialization, a major step up, and has needed four of us to study and take the latest collaboration tech exams. Ross P is tackling the account manager requirements, while Graham and James have filled the Field and Systems Engineer roles. Furthermore, Ross H and James are validating their skills in supporting technology, including virtualized unified communications, contact center, and WebEx conferencing.

Since completion of the program will give us the right to incorporate the latest Cisco Collaboration systems in our customers’ networks, we’re all looking forward to passing on the benefits. It’s  a fairly long road, but at last count we’ve got 3 exams to go, out of a required 10 – keep going guys!